15 in 1 USB C Universal Laptop Docking Station

DisplayLink DRIVE REQUIRED: Please download the drive from DisplayLink before use.

Compatible Operating Systems(partial list):

macOS Big Sur 11.0, Catalina 10.15, Mojave 10.14 or later | Windows 10, 8.1, 8, 7 or later | Android | Chrome OS

macOS Troubleshooting

With the arrival of the macOS Big Sur 11.0& M1 chip, the operating system applies a stricter security policy to (any) software that requires kernel extensions aka kexts (“kexts” - think of it as a MacOS version of “drivers”) . The Sockspree driver installation includes a system extension that is affected by this policy. As a result, the user now has to now explicitly enable/allow this system extension within ‘Security & Privacy’ in system preferences (after installation and before the software is allowed to run).

MacOS Catalina 10.15 & macOS Big Sur 11.0: With multiple displays enabled you may experience issues with (multiple) screen recording.

Windows Troubleshooting

Q: The Sockspree docking station does not appear to work at all, has stopped working, or you receive the message "USB device not recognized" when connecting on Windows.

A: Laptop Docking station is compatible with specific Thunderbolt 3, Type C Gen2 , USB-C or USB-A 3.0 Windows systems.

Support USB C DISPLAY OUTPUT:

√ Thunderbolt 3: 40Gb/s

√ USB-C 3.1 Gen 2: 10Gb/s

√ USB-C 3.1 Gen 1： (Support Power Delivery)

DOES NOT SUPPORT USB C DISPLAY OUTPUT:

× USB-C 3.1 Gen 1: 5Gb/s (data transfer only)

Please ensure the Laptop has thunderbolt 3/USB-C 3.1 Gen 2/USB-C 3.1 Gen 1(Support Power Delivery)/USB-A 3.0 before purchase.

FAQ:

Q1: Why can't connect the monitor?/ HDMI or VGA doesn't work?

A1: a.Please download/update the displaylink driver before using.

b.Ensure sufficient power supply to connect external monitors.

c.Check the HDMI/VGA cable or monitor if can work properly.

Q2: When I plug in or plug out on this docking station, monitors go black for a few seconds and then recover? Is this normal?

A2: Due to the process of EDID (Extended Display Identification Data) communication protocol, it may blackout for a few seconds. This is normal behavior and the displays will recover within a few seconds, but the speed depends on the source device and monitor (1 minute at max).

Reminder:

1. Standard USB ports not recommended for charging USB devices.

2. Please remove the reminder on the product before using the product.

3. To ensure a stable connection, connect the power adapter for the laptop before using the printer/hard drive/SSD or other power consumption required products.

Package Content:

1*Universal Docking Station | 1*USB C to C/A cable | 1*User Manual